Frequently Asked Questions

Capcom Town is a special digital tourist destination created to help celebrate Capcom's 40th anniversary.
You can view exhibits containing original artwork and game development resources for various Capcom titles, view some highlights of the company's 40-year history, and even play some of its most memorable games.
Be sure to explore every last corner of the site!

Try clicking (or tapping) on the various buildings. You can read information about Capcom and also play some selected game titles. In addition, we plan to conduct regular surveys regarding Capcom and its games. Some buildings are still under construction, so please check back on a regular basis to see what's new.

• Museum
View 40 years of Capcom history as well as development materials and original artwork for some of our most popular titles.

• Retro Games
Play a selection of Capcom's retro games. We plan to continue adding titles to this section, so be sure to keep an eye out for more games to come.

• Surveys
We plan to provide limited-time surveys regarding Capcom and its games. We will be preparing special gifts for those who participate in the surveys, so make sure to cast your vote.

• CEO's Office & COO's Office
These sections show the paths that Capcom's CEO and COO took to get to their current station, so check out this unique look at their history.

• Latest News
This is where we provide info on Capcom Town updates and the latest news regarding Capcom. This is one area you'll definitely want to check whenever visiting Capcom Town.

Please read the site's Terms of Use.
≫Capcom Town Terms of Use

You can check these at any time by using the menu button in the upper right corner of the site and selecting Terms of Use.

It can be found in the section of the Museum titled Company History.

You can enjoy all of Capcom Town's content without registering an account.

PC
- Windows 10 or higher
Latest version of Microsoft Edge, Google Chrome, or Firefox
(We do not recommend using Internet Explorer.)
- macOS 11 or higher
Latest version of Safari, Google Chrome, or Firefox

Smartphones
- iOS 15.0 or higher
Latest version of Safari or Google Chrome
- Android 11.0 or higher
Latest version of Google Chrome

Please note that even in recommended environments, services may not display properly depending on your browser settings.
Also, keep in mind that these requirements are recommended specifications and not a guarantee of functionality.

The castle with the green roof in the upper-left corner of Capcom Town serves as the Capcom Elections HQ.

Capcom Elections are surveys that ask users various questions regarding Capcom and Capcom games. Special gifts are given to those who participate, so make sure to cast your vote. Thanks!

Elections are limited to one vote per person for each Capcom Election.

Information on how to claim your gift will be sent to the email address you enter when you vote.

Please note that if you make a mistake when entering your email address, you will not be able to receive this email. Also, please check your email settings and ensure that you can receive emails from "@captown.capcom.com."

We will use your email address to contact you regarding your gift for filling out the survey, as well as to study and analyze the usage status and trends of our various services.
We handle all personal information in accordance with the Capcom Town Privacy Policy.
≫Capcom Town Privacy Policy

We're sorry, but we can no longer accept votes once the voting period has ended.

We plan to hold the Capcom Elections on a regular basis.
Please check the Latest News section of Capcom Town to ensure that you never miss an election.

We're sorry, but votes cannot be changed once they are cast.
However, please note that there is no change to the gift content based on your vote.

The Museum can be found in the mansion with the blue roof, located in the lower-left corner of Capcom Town.

You can view exhibits containing original artwork and game development resources for various Capcom titles.
There is also an overview of Capcom's 40-year history.

The Museum includes permanent displays for the following seven franchises: Monster Hunter, Resident Evil, Street Fighter, Devil May Cry, Mega Man, Ace Attorney, and Ghosts 'n Goblins.
We also plan to include other series and game titles as special exhibits in the future.
Just what titles will those be? Stay tuned and find out!

The Retro Games corner can be found in the red arcade machine located in the upper-right corner of Capcom Town.

The Retro Games corner lets you play some classic Capcom games for free in your web browser.

Please refer to the Retro Games page for information on the controls.
In addition, the controls for each game are included on their respective pages.

The games may not run properly depending on your device, browser, or other factors.
Therefore, try changing your operating environment and launch the game again.
Please note that even if you meet all of the necessary system requirements, we cannot guarantee all games are playable.
Thank you for your understanding.

Yes, they can, but we recommend playing on a PC.
When playing on a smartphone, please hold the screen horizontally and set your device to landscape mode.

Depending on the model and OS version of your smartphone, it may have difficulty playing these retro games.
If you experience any problems running the games, please stop playing and try using another device or PC.

We plan to add titles to the section on a regular basis.
Please check the Latest News section for the most up-to-date information on upcoming titles.

Yes, these games can be played free of charge.
Note: You are responsible for any required internet, data, or connection fees.

Yes, you can use controllers with these games. Please note that although custom button configurations are supported, we cannot guarantee compatibility with all controllers. Thank you for your understanding. Please refer to your controller's manual for instructions on connecting it to your PC or smartphone.

This is not a problem as long as you follow the Capcom Video Policy.
https://www.capcom-games.com/en/video-policy/

With the exception of some titles that have an in-game save function, there is no function to save your progress during gameplay.

Also, please check the notes below.
※To play and save games, you must enable cookies on your browser.
※Saved data can only be played from where you left off in the same browser.
※If you delete your browser's cookies and offline data, the saved data will become unusable.

Certain titles will support local multiplayer for two players, but none of the titles feature online play. Thank you for your understanding.

Note: Two-player play requires the use of a keyboard and gamepad, or two gamepads in order to play.

Look for the red "NEWS" sign located on top of the building in the lower-right corner of Capcom Town.

We will post regular updates regarding Capcom Town content, such as upcoming Capcom Elections, election results, Museum exhibits and new retro games, as well as Capcom-related news, including announcements regarding new games and special events. As necessary, we will also post notifications regarding site maintenance, updates to the Terms of Use and Privacy Policy, and other important information.

If the site loads slowly, your device may not have enough memory or the sufficient specs to run it properly.
First, try closing any other apps and restarting your browser and then access the site again.

You can either adjust the volume of your PC or smartphone, or, to turn the background music on or off within the site, click (or tap) on the speaker icon.

Capcom Town supports both Japanese and English. (As of June, 2023.)
To change the language, go to the bottom section of the menu located in the upper-right corner of the screen.

If your issue is not included in the Frequently Asked Questions, please contact us via the Inquiries link located at the bottom of the menu located in the upper-right corner of the screen. Please note that customer support is only offered in Japanese and English.
Thank you for your understanding.